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FutureBank Platform Release 7 is here! Find out what's new

Trust & governance

AI proposes. FutureBank governs.
The bank executes.

Agentic banking lives or dies on trust. FutureBank never gives a language model unrestricted access to your core. Every request passes your controls, then executes deterministically and leaves a record.

Built for control

Agentic at the interface.
Deterministic at the core.

Your policies, permissions and limits govern every action. AI understands the intent. Your bank governs the execution.

  • Permission comes first.

    Identity, customer consent and granular access define what an agent can see and do, before it does anything.

  • Execution has boundaries.

    Bank-defined policies, limits and approval workflows govern every authorised banking action.

  • Every action leaves a record.

    Audit and reporting show every request, decision and action flowing through your banking environment.

The control path

Watch a request get governed.

Choose a request. Each one runs through the same ten controls. Some pass, some don't apply, and some stop the request before anything reaches the core.

FutureBank control path

0/10

  1. pending

    01Identity

    Customer authenticated via OIDC session

  2. pending

    02Agent authorization

    Assistant registered and scoped to this customer

  3. pending

    03Customer consent

    Payments consent active

  4. pending

    04Capability permissions

    payments.initiate allowed for this agent

  5. pending

    05Beneficiary validation

    Matched to a saved, verified beneficiary

  6. pending

    06Transaction limits

    Within daily agent-initiated limit

  7. pending

    07Policy

    Bank payment policy evaluated

  8. pending

    08Approval / step-up

    Customer approved in banking app

  9. pending

    09Audit

    Decision trail written

  10. pending

    10Execution

    Deterministic capability invoked

Try a request

AI

Customer → assistant: Send R5,000 to Sarah.

Evaluating against the bank's controls…

Audit trail

    Ten controls, one path

    Nothing reaches the core unchecked.

    1. 01

      Identity

      Customers and employees authenticate through the bank's identity provider. KeyCloak is built in, and compliant OIDC providers are supported.

    2. 02

      Agent authorization

      Every assistant or agent is registered, scoped to a customer or role, and can be revoked at any time.

    3. 03

      Customer consent

      Granular, time-bound consent per assistant and per capability, visible to and revocable by the customer.

    4. 04

      Capability permissions

      Each agent only discovers and calls the canonical capabilities it has been granted.

    5. 05

      Beneficiary validation

      Payments resolve to saved, verified beneficiaries. New beneficiaries follow the bank's rules.

    6. 06

      Transaction limits

      Limits per agent, per customer and per capability, separate from channel limits.

    7. 07

      Policy

      Bank-defined rules evaluated deterministically. The model never decides policy.

    8. 08

      Approval & step-up

      Customer approvals in the banking app. Maker-checker for employee actions where required.

    9. 09

      Audit

      A complete trail of every request, decision and outcome, available to operations and compliance.

    10. 10

      Execution

      FutureBank invokes the deterministic capability through the canonical model. The language model never talks to the core.

    Platform security

    Bank-grade underneath, not bolted on.

    • Fine-grained encryption

      End-to-end encryption that can be applied to individual features and data flows.

    • Identity built in

      KeyCloak ships with the platform and works alongside compliant OIDC providers.

    • Event-based observability

      An event-driven microservice architecture makes every interaction traceable.

    • Your environment

      Cloud or on-premise, managed or self-hosted. Data stays where you decide.

    Architectural control

    Your bank. Your architecture. Your control.

    Governance includes where FutureBank runs and what it connects to. Choose either side of every decision.

    • Supported
    • Supported
    • Supported
    • Supported
    • Supported
    • Supported

    Governed from day one

    Let AI do more.
    Keep your bank in control.

    Start a conversation about what agentic banking could mean for your bank, beginning with one governed journey.