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Solutions / Fraud as a Service

Fraud decisioning, orchestrated everywhere.

Bring fraud, AML and decisioning providers into customer and transaction journeys through one standardized orchestration layer, including journeys started by AI agents.

Talk to usStart with a pilot

Why it's hard today

The problem.

Fraud tools are often wired into one channel or one payment stream. Agentic banking adds a new channel overnight, and every channel needs the same protection.

Journey and channel covered
EveryJourney and channel covered
Change providers behind the model
Swap-readyChange providers behind the model
Every decision recorded
AuditedEvery decision recorded

What's inside

Everything Fraud as a Service connects.

  • 01

    Onboarding risk

    Identity, KYC/KYB and credit decisions orchestrated into account opening.

  • 02

    Transaction screening

    AML and fraud checks across card, account, cross-border and crypto payment streams.

  • 03

    Decision routing

    Route to the right provider per journey, product or risk tier.

  • 04

    Step-up & holds

    Trigger step-up authentication, approvals or holds as policy outcomes.

  • 05

    Case servicing

    Investigate held payments and alerts in BankCentral, conversationally.

  • 06

    Agent-aware

    Agent-initiated actions carry identity, consent and context into decisioning.

Canonical capabilities usedFraud & RiskOnboardingPaymentsCards

AI-ready by design

Agent-accessible from day one.

The capabilities behind Fraud as a Service are exposed through FutureBank MCP, so customers, employees and developers can use them through AI, under the same controls as every other channel.

How requests are governed
  • Employee

    “Why was this R12,400 payment held, and who approved the release?”

  • Employee

    “List agent-initiated payments over R10,000 this week.”

  • Customer

    “Was that R899 card payment really me?”

Suggested pilot

Fraud orchestration pilot

  • Connect a decisioning provider
  • Apply it to one payment stream and one agent journey

Outcome · Consistent decisions across channels

Start this pilot

Start small. Prove value. Then scale. Pilots get real banking capabilities working in weeks, not months.

Play · Pilot · Build · Run

More solutions

Explore other ways in.

The next connection is yours

Your bank.
The AI economy.
Connected.

Start a conversation about what agentic banking could mean for your bank, beginning with one governed journey.

Let's connectPlay · Pilot · Build · Run